Wateen has announced that in continuation of its efforts to achieve excellence and moving towards its goal of becoming its customers’ digital life partner, Wateen Telecom has been recognized with Cisco Customer Satisfaction Excellence Award for the second time for its exceptional service levels given to the customers during the last two quarters. Customer Satisfaction Excellence is the highest distinction a partner can achieve within the Cisco Channel Partner Program.
Channel Customer Satisfaction Excellence assessment is based upon the results of customer satisfaction surveys conducted by Cisco. Each quarter, Cisco acknowledges Certified Partners that have the highest customer satisfaction distinction within each geographic region. In the recent survey conducted on 29th June, 2012, Wateen was recognized with this Excellence Award because of its exceptional services levels it offers to its customers. Customers regarded Wateen as a reliable and trusted services partner and conceded that Wateen possess best trained team in the local industry.
This achievement confirms Wateen's focus on customer centricity and keeping them as the central idea of Wateen's thought process while dealing with all environmental and economic challenges. As a Cisco Gold Partner, Wateen is committed to the success of its customers and value its relationship with Cisco in continuing to deliver the highest quality solutions, products, and services.