I used WIZ card and suffered a lot due to their costly and yet non available services. Due to their incompetent staff available on branches and lies of customer care reps who kept on sending me to different branches without verify if Wiz Cards are available or not.
I am customer of SCB now and have been very much inspired by the services provided to me in comparison with other banks available in Pakistan who provides online banking and international transactions with the help of debit card which seemed impossible in Pakistan just 4 years back when UBL first introduced WIZ card and gained a huge customer base offering this facility.
As per my experience UBL WIZ card is very expensive and have restrictions in usage of services for example we have to get the session activated by paying Rs. 100 and then there are tax and FED charges which incur while doing international transactions. Whereas Debit card of Standard chartered Bank has no charges at all and there are no sessions required for international transactions. You can receive money just in three business days back to your SCB debit card and there is no need to wait for ten or more days in case someone is sending you debit card payments back to your UBL Debit card or Wiz Card.
Below is my correspondence to show you the level of services provided by UBL.
Note: Privacy parts have been removed by highlighting the area with grey.
Complaint Regarding UBL Services